Software, Web and App Development for Businesses in Oman
Oman's economy spans ports and logistics around Sohar and Duqm, tourism from Muscat to Salalah, and a large base of family-owned SMEs. Digital projects there increasingly have to meet new rules: VAT arrived in 2021, the Personal Data Protection Law came into force in 2023, and the Tax Authority has announced a move to electronic invoicing. Many Omani businesses are building their first proper systems rather than replacing old ones.
Omani buyers tend to value practical, dependable software that their own staff can run, with Arabic and English interfaces and clear handover. Tourism businesses need sites that work for international visitors as well as Omani and GCC travellers. Pricing in rials must handle three decimal places, and checkout should support OmanNet cards, which is how most Omani customers pay online.
We are based in Doha, Qatar, and have no office, staff or licence in Oman. We deliver Omani projects remotely from Doha, one hour behind Muscat, and both countries take Friday and Saturday as the weekend. We work in Arabic and English, and we travel to Muscat for workshops or launches when a project needs it, with costs agreed in advance.
What changes for a project in Oman
- VAT
- VAT of 5% has applied since April 2021. Registered businesses must issue tax invoices with their VAT number.
- Data protection
- The Personal Data Protection Law (Royal Decree 6 of 2022) took effect in 2023 and is overseen by the Ministry of Transport, Communications and Information Technology.
- Payments
- OmanNet is the national debit card network run under the Central Bank of Oman, and local wallets such as Thawani are also used for online payments.
- Currency
- The Omani rial is divided into 1,000 baisa and quoted to three decimals. It is pegged to the US dollar.
- E-invoicing
- The Tax Authority has announced a phased electronic invoicing programme (Fawtara), so B2B systems should be designed for structured invoice data.
Our services for Oman businesses
Website Development
Omani online stores need OmanNet debit cards at checkout, usually through a local gateway or bank acquirer, with prices in rials to three decimal places and 5% VAT shown on invoices. For tourism operators we build booking flows that let visitors pay by international card while Omani customers use OmanNet.
Mobile Applications
Omani apps often serve both city users in Muscat and users in areas with weaker mobile coverage, so we design for offline tolerance and small download sizes. Checkout supports OmanNet and Apple Pay, and addresses use landmarks and wilayat as well as map pins, because many Omani addresses are not formal street addresses.
Enterprise Software
Enterprise systems in Oman need 5% VAT accounting, three-decimal OMR ledgers and bilingual invoices. The Tax Authority has announced phased e-invoicing under its Fawtara programme, so we build invoice data to a structured format that can be connected to the approved platform when each business's phase begins.
Digital Marketing
Oman's marketing calendar has its own peaks: the Khareef season in Dhofar from roughly June to September draws GCC visitors to Salalah, and National Day falls on 20 November. Campaigns for tourism brands target Gulf travellers during Khareef, while retail campaigns centre on Ramadan and the Eids. We run Arabic and English ads on Instagram, Snapchat and Google.
Graphic Design
Omani brands often draw on local heritage, architecture and landscape, and we design identities that use those references carefully in both Arabic and English. We prepare assets for print and signage as well as digital use, since many Omani SMEs still rely on physical branches and printed materials.
SEO Services
Search competition in Oman is lower than in Dubai or Riyadh for many local terms, which makes well-structured Arabic and English pages effective. We target Google results for Oman, build pages for Muscat, Sohar or Salalah only where a business serves them, and keep Google Business Profile listings accurate for each branch.
Cyber Security
Oman's Personal Data Protection Law, issued by Royal Decree 6 of 2022, requires consent for processing and places obligations on controllers, with some processing needing permission from the Ministry of Transport, Communications and Information Technology. We assess websites, apps and internal systems against the law and its executive regulation.
Video Production
Video is central to Omani tourism marketing, and we edit destination and hospitality content in Arabic and English with subtitles for social platforms. We handle scripting, editing and voiceover from Doha. Filming in Oman, especially aerial work, requires local permits, so shoots are done with a licensed Omani crew or with client footage.
Frequently asked questions
Do you have an office or team in Muscat?
No. We are based in Doha, Qatar, and have no office, staff or licence in Oman. We deliver Omani projects remotely from Doha in Arabic and English. When an in-person workshop, training session or launch is useful, we travel to Muscat or elsewhere in Oman on dates and costs agreed before the work begins.
How does the time difference affect the project?
Oman is one hour ahead of Doha, and both countries take Friday and Saturday as the weekend, so we share the full Sunday to Thursday working week. We schedule meetings in the Omani morning and afternoon, and releases happen during the hours when both teams are available to check them.
Which currency do you invoice in?
We agree the billing currency in the contract, usually QAR, USD or OMR. Both the Omani rial and the Qatari riyal are pegged to the US dollar, so the exchange rate between them is stable. Your finance team should confirm how Omani VAT reverse charge applies to services bought from a company in Qatar.
Can you connect our online store to OmanNet?
Yes. OmanNet payments are normally accepted through a bank acquirer or a licensed gateway, and you open the merchant account with them. We integrate the checkout, test OMR amounts to three decimals with VAT included, and handle refunds and failed payments. We can also add international card payments for tourist customers.
Does the Personal Data Protection Law affect our website?
It does if your site collects personal data such as names, phone numbers or booking details. The law requires a lawful basis, usually consent, clear notices and appropriate security, and some processing needs ministry permission. We build compliant forms and privacy notices, and your legal adviser confirms the final position.
Can your systems prepare for e-invoicing in Oman?
Yes. Oman's Tax Authority has announced a phased e-invoicing programme. We design invoicing modules to store invoice data in a structured, machine-readable format, so that when your business falls into a phase the system can be connected to the approved platform without replacing it. Exact technical requirements are confirmed as the Tax Authority publishes them.